Duplicated Check when filing new Tickets

A good example of checking new duplicates is Ubuntu LaunchPad. See also the discussions:

• NewTicket duplicates discussion
• ticket duplicate discussion
• #MostFrequentDuplicatesPlugin proposal

Display an overview, and two links "report bug", "ask question"

Show frequently reported bugs, and allow enter title

Display possible duplicates, and allow enter bug, or notify security team

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[Comments]

Duplicates are not done by LP, by HUMANS.

MostFrequentDuplicatesPlugin

Here's an idea for a plugin that could be used for doing semi-automated duplicate checking. It's pushing the idea of the MostFrequentDuplicates page a step further, by using the information collected there before new tickets get created.

We could use a bit more structure in that page, for associating patterns to tickets, e.g.

Pattern

HTMLParseError: bad end tag

Duplicate of

#4365

Note

related to a SilverCity bug

Pattern

PyGIT.py.*cannot concatenate 'str' and 'NoneType?' objects

Duplicate of

#6976

Note

This is a bug in the TH:GitPlugin for Trac on nonexistent paths, see TH:ticket:2671

Before ticket creation, the ticket description should be scanned for the available (multi-line) patterns and if a match is found, a validation warning should be returned (see tags/trac-0.11/trac/ticket/api.py@#L127). This will prevent ticket creation and show a warning which can display the duplicate ticket and the associated note. See also e.g. the InterWiki module for hints about retrieving data from a Wiki page.