Edgewall Software

Ticket #7782 (new defect)

Opened 2 months ago

Last modified 3 weeks ago

reporter sent notification on ticket creation when always_notify_reporter = false

Reported by: frank_chu@… Owned by: eblot
Priority: normal Milestone:
Component: notification Version: 0.11
Severity: normal Keywords:
Cc:

Description

When creating a new ticket and the reporter field is filled in(email or valid user id).

the notification section of trac.ini 

[notification]
always_notify_owner = true
always_notify_reporter = false
always_notify_updater = true
mime_encoding = base64
smtp_always_bcc =
smtp_always_cc =
smtp_default_domain = colesoft.com
smtp_enabled = true
smtp_from = xxxx@colesoft.com
smtp_password =
smtp_port = 25
smtp_replyto = xxxx@colesoft.com
smtp_server = xxxx.colesoft.com
smtp_subject_prefix = __default__
smtp_user =
use_public_cc = true
use_short_addr = false
use_tls = false

Trac: 0.11

Python: 2.4.4 (#71, Oct 18 2006, 08:34:43) [MSC v.1310 32 bit (Intel)]

setuptools: 0.6c8

SQLite: 3.4.0

pysqlite: 2.3.3

Genshi: 0.5.1

mod_python: 3.3.1

jQuery: 1.2.3

Attachments

Change History

follow-up: ↓ 2   Changed 3 weeks ago by frank_chu@…

Hello,

Any word on this ticket?

Thanks Frank

in reply to: ↑ 1   Changed 3 weeks ago by eblot

Replying to frank_chu@…:

Any word on this ticket?

Search the ticket DB for related ticket about this kind of issues (always_* notification issues) , there might be some interesting pieces of info.

The notification subsystem needs some serious clean up and rework, but I have no spare time to work on Trac for now.

Add/Change #7782 (reporter sent notification on ticket creation when always_notify_reporter = false)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from eblot. Next status will be 'new'
The owner will change from eblot to anonymous. Next status will be 'assigned'
 
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