Edgewall Software

Ticket #7736 (reopened defect)

Opened 3 months ago

Last modified 2 months ago

"Page not Found" when creating or updating a ticket

Reported by: danilov@… Owned by:
Priority: normal Milestone:
Component: web frontend Version: 0.11.1
Severity: major Keywords: python26
Cc: mark@…

Description

When I create or update a ticket I am getting "Page not found" error, however when I go to active tickets I see that the ticket was actually created or updated. Operating system: RHEL4. Python version: 2.6. I am running Trac as standalone server using tracd.

Attachments

Change History

Changed 2 months ago by rblank

  • keywords needinfo added; page not found removed

Could you please set your log level to DEBUG and attach the log output when creating a new ticket and when updating a ticket? This might be an issue with Python 2.6.

Changed 2 months ago by danilov@…

  • status changed from new to closed
  • resolution set to fixed

Your guess about Python 2.6 was right! I fixed the issue by rolling back to Python version 2.5.2 and reinstalling Trac. Thank you!

Changed 2 months ago by eblot

  • keywords python2.6 added; needinfo removed
  • status changed from closed to reopened
  • resolution fixed deleted

Re-opening: Trac should work fine with Python 2.6.

Maybe a dedicated ticket should be created.

Changed 2 months ago by cboos

  • keywords python26 added; python2.6 removed

Yes, I had the same thought. 2.6 works fine for me (tracd, Windows x64).

danilov, please attach your trac.log file showing the exact error you get (see TracLogging for details).

Changed 2 months ago by thatch

The automated tests caught a few issues under 2.6. Here's a summary:

  • three functional tests fail to redirect after attachment creation (though reproducible under the test env, I can't make it happen by hand)
  • one is broken due to a deprecation warning on accessing an exception message
  • one fails because to_unicode(Exception) is evidently returning an empty string (related to the previous one?)

None of these seem to be the direct issue this ticket is addressing.

danilov, can you report what the url is for the /newticket page and what it is when you get "Page not found"?

Changed 2 months ago by thatch

Also, what Genshi version were you using under 2.6?

Add/Change #7736 ("Page not Found" when creating or updating a ticket)

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