Edgewall Software

Ticket #7134 (closed defect: duplicate)

Opened 9 months ago

Last modified 9 months ago

Permanent loss of entire bug description upon ticket submission attempt.

Reported by: anonymous Owned by: jonas
Priority: high Milestone:
Component: general Version: 0.10.4
Severity: major Keywords:
Cc:

Description

I just discovered a truly horrible failure mode for submitting a ticket:

I just finished writing a 4-paragraph ticket and submitted it. Trac complained that "Your bug must have a summary." There should have been an edit pane below (like a preview) but there was not.

The description text was lost. Forever.

It was a total surprise for me, the user.

Even doing a browser Back did not help.

Very simple solution: 1) Javascript validator on BEFORE submit. 2) If more complex checking is required, ALSO make it like a preview where your description is kept for you.

Attachments

Change History

Changed 9 months ago by ebray <hyugaricdeau@…>

  • status changed from new to closed
  • resolution set to duplicate

This is fixed in Trac 0.11. See #1146, and many duplicates.

Add/Change #7134 (Permanent loss of entire bug description upon ticket submission attempt.)

Author



Change Properties
<Author field>
Action
as closed
Next status will be 'reopened'
to The owner will change from jonas. Next status will be 'closed'
 
Note: See TracTickets for help on using tickets.