Edgewall Software

Ticket #7084 (new defect)

Opened 8 months ago

Last modified 4 weeks ago

Priority changes to low on my summary mails for open ticket

Reported by: anonymous Owned by: cboos
Priority: high Milestone:
Component: ticket system Version: 0.11b1
Severity: normal Keywords: notification needinfo
Cc:

Description

If i have a priority as blocker/highest/critical on my tickets etc but i receive priority as low for my summary mails on open tickets. I receive correct priority on notification mails for newly created tickets.

Details: Trac Version:Installed 0.10.4 initially and then upgraded to 0.11b2

Attachments

Change History

follow-up: ↓ 2   Changed 8 months ago by eblot

  • keywords notification added
  • owner changed from eblot to cboos
  • component changed from notification to ticket system

Have you changed the priority set since the existing tickets have been created ?

in reply to: ↑ 1   Changed 8 months ago by anonymous

No i haven't changed the priority set since the exixting tickets have been created

Thanks in advance

Replying to eblot:

Have you changed the priority set since the existing tickets have been created ?

  Changed 4 weeks ago by rblank

  • keywords needinfo added

What do you mean by "summary mails on open tickets"? I didn't know we had something like that. Is this done by a plugin?

Add/Change #7084 (Priority changes to low on my summary mails for open ticket)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from cboos. Next status will be 'new'
The owner will change from cboos to anonymous. Next status will be 'assigned'
 
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