Edgewall Software

Ticket #7018 (closed defect: fixed)

Opened 10 months ago

Last modified 3 months ago

Ticket field order is different for new and existing tickets.

Reported by: pierreroth64@… Owned by: rblank
Priority: normal Milestone: 0.11.2
Component: ticket system Version: devel
Severity: normal Keywords:
Cc: kamil@…, jaylward@…

Description

Hi,

I noticed that the GUI organization of ticket properties was different when :

  • you create a ticket
  • and when you change properties on an already created ticket.

Indeed, property columns are on the reverse order and I don't know why...

  • For ticket creation, the priority, component, severity and cc fiels are on the left
  • and for ticket changes they are on the right

It disturbed my users, so I create a ticket for this which is _not_ a high priority but could improve the trac look and feel.

Attachments

new_ticket.JPG (13.7 KB) - added by pierreroth64@… 10 months ago.
New ticket ui
change_properties_ticket.JPG (11.7 KB) - added by pierreroth64@… 10 months ago.
Ticket change ui

Change History

Changed 10 months ago by pierreroth64@…

New ticket ui

Changed 10 months ago by pierreroth64@…

Ticket change ui

Changed 9 months ago by eblot

  • milestone changed from 0.11 to 0.11.1

This is due to the automatic placement of the various field. This could be improved, indeed but should not be addressed within 0.11 if we ever want a release some day before the end of 2008 ;-)

Changed 6 months ago by cboos

  • severity changed from normal to minor
  • summary changed from GUI for tickets to Ticket field order is different for new and existing tickets.

#7435 was closed as duplicate (grabbing its summary)

Changed 6 months ago by Kamil Kisiel <kamil@…>

  • cc kamil@… added

Changed 3 months ago by jaylward@…

  • cc jaylward@… added

Changed 3 months ago by cboos

  • priority changed from low to normal
  • severity changed from minor to normal

Other requests for fixing this issue: #7641, #7667.

Changed 3 months ago by rblank

  • owner changed from cboos to rblank

I'll grab this one.

Changed 3 months ago by rblank

  • status changed from new to closed
  • resolution set to fixed
  • milestone changed from 0.11.3 to 0.11.2

Fixed in [7564] by moving the "Assign to" field on its own line at the end of the form whenever it is shown (i.e. in the "new ticket" form, when the reporter has TICKET_MODIFY permission).

Add/Change #7018 (Ticket field order is different for new and existing tickets.)

Author



Change Properties
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Action
as closed
Next status will be 'reopened'
to The owner will change from rblank. Next status will be 'closed'
 
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