Add stricter user guidelines for creating new tickets on t.e.o

[anonymous]

Developers aren't happy with the user testing and the whatnot

[cboos]

Looks like we have a record number of test tickets today...

Argh...

THIS IS NOT A TEST SYSTEM

[eblot]

Replying to cboos:

Looks like we have a record number of test tickets today... Argh... THIS IS NOT A TEST SYSTEM

Maybe t.e.o. needs a special Trac plugin that pops up a confirmation request when the description is less than 2 line long (typical length for 'test' tickets), as it appears that people don't read the static red box...

[cboos]

Well, as soon as we have 0.11 here, we could make the New Ticket link point to NewTicketGuidelines (or a more lightweight version of it), using a TracNavigation redirection. We could then add a few predefined /newticket links there, like:

• if you're using 0.10.4 create a ticket for 0.10.4
• if you're using a development version of 0.11 create a ticket for 0.11
• in other situations, don't forget to set the version information yourself

[r.blum@…]

So why is this a pending bug for 0.11 - shouldn't this be post 0.11?

[cboos]

It's a task for the project. We usually run a pre-version of a release before actually making the release (#4315) and once this will be the case for 0.11, it should be possible to complete this task.

[anonymous]

What does t.e.o. mean?

[philbar]

I second the idea about the conformation screen.

There seems to be too many valuable resources devoted to fixing this problem. Someone should make a simple plugin that asks for a conformation, with a disclaimer, prior to submitting a ticket for any thing and anyone that hasn't logged into the site.

[eblot]

Replying to anonymous:

What does t.e.o. mean?

trac.edgewall.org

[cboos]

Well, maybe one day. Apparently neither cmlenz nor jonas are interested in doing this :-(

[cboos]

That actually happened a few months ago, the "New Ticket" navigation button now leads to the NewTicket page and the number of dumb test tickets dropped a lot :-)