Edgewall Software

Ticket #5718 (new enhancement)

Opened 16 months ago

Last modified 7 weeks ago

Add a direct "raw" download link to the attachments section of a ticket view.

Reported by: david@… Owned by: cboos
Priority: normal Milestone: 0.13
Component: general Version:
Severity: minor Keywords: attachment
Cc: wojdyr@…

Description

When creating a bug ticket, our customers oftentimes attach project files that illustrate the problems. It would save our developers time to be able to download these attachments with one click (instead of a click, a scroll down, another click, and a back-button press).

Attachments

downloadUnrenderableAttachments.patch (0.6 KB) - added by tedfordgif@… 7 months ago.
Implements enhancement described in this ticket.
downloadUnrenderableAttachments.2.patch (1.3 KB) - added by tedfordgif@… 7 months ago.
Added link to attachment lists to delete attachments (when permissions allow).
downloadUnrenderableAttachments.2.2.patch (1.3 KB) - added by Ivan 4 months ago.
d

Change History

Changed 13 months ago by cboos

  • keywords attachment added
  • owner changed from jonas to cboos
  • severity changed from normal to minor
  • milestone set to 0.12

#6132 was closed as duplicate.

Changed 9 months ago by anonymous

related Ticket #6447 and #2883

Changed 7 months ago by tedfordgif@…

Implements enhancement described in this ticket.

Changed 7 months ago by tedfordgif@…

Actually, my patch doesn't add a new link. It instead redirects unrenderable attachments (wiki, tickets) to the raw download facility.

Changed 7 months ago by tedfordgif@…

Added link to attachment lists to delete attachments (when permissions allow).

Changed 4 months ago by anonymous

  • owner changed from cboos to anonymous
  • status changed from new to assigned

      

Changed 4 months ago by Ivan

d

Changed 7 weeks ago by wojdyr@…

  • cc wojdyr@… added
  • owner changed from anonymous to cboos
  • status changed from assigned to new

The attachments don't implement the feature requested in this ticket. The two last attachments (.2.patch and .2.2.patch) are the same.

Download button would definitely improve usability, several users asked about it for wxTrac, some of them reportedly prefer to type directly URL (.../raw-attachment/...) instead of clicking and scrolling.

It seems to me that the change by anonymous user in comment 4: changed owner from cboos to anonymous was unintended, so I'm changing it back.

Add/Change #5718 (Add a direct "raw" download link to the attachments section of a ticket view.)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from cboos. Next status will be 'new'
The owner will change from cboos to anonymous. Next status will be 'assigned'
 
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