Edgewall Software

Ticket #563 (closed defect: duplicate)

Opened 5 years ago

Last modified 4 years ago

Status field/lifecycle for tickets

Reported by: dobes Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version: 0.7.1
Severity: normal Keywords:
Cc:

Description

In order to integrate trac better with our workflow, it would be nice if tickets could indicate their position in a life cycle. Currently, it seems like tickets are either new, assigned, or resolved.

I'd like to have additional states: - Implemented/fixed (e.g. still needs testing by another party) - Passed Tests (customer can be notified, or whatever) - Failed Tests (should be reviewed and fixed again)

This way you can make reports that select tickets the need testing, and you can see the status of a ticket.

Attachments

Change History

Changed 4 years ago by Jilles <ojilles@…>

Looks a bit like #301... But more general.

Changed 4 years ago by cmlenz

  • status changed from new to closed
  • resolution set to duplicate

Superseded by #869. Go there for further comments.

Add/Change #563 (Status field/lifecycle for tickets)

Author



Change Properties
<Author field>
Action
as closed
Next status will be 'reopened'
to The owner will change from jonas. Next status will be 'closed'
 
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