Ticket #5397 (new enhancement)
ticket email URL not recognized by email clients
| Reported by: | andrixnet@… | Owned by: | eblot |
|---|---|---|---|
| Priority: | normal | Milestone: | 0.13 |
| Component: | notification | Version: | |
| Severity: | minor | Keywords: | review |
| Cc: |
Description
I've posted this by mistake on the Pidgin page, not realizing it's another software entirely, not just their webpage.
Each time a message is posted, the bug tracking system sends an email to the people related to the bug. In the message body, an URL is included which points to the home page and another one which points to the page of the bug in question.
However, the message being plain text and the URL being enclosed by <> determines at least some email clients not to recognize that text as URL.
Here's an example
-- Ticket URL: <http://developer.pidgin.im/ticket/1428#comment:2> Pidgin <http://pidgin.im>
Consequently, I have to select the text represented by the URL, paste it into a browser window's location bar and press ENTER, instead of a simple and single click.
In conclusion, this is placed in a plain text email as signiture, but enclosing the URL in < and > makes it unrecognizable for email clients when they prepare the message body for display. I think it would be preferable not to enclose the URL between < and > for this purpose.


