Edgewall Software

Ticket #3360 (new enhancement)

Opened 2 years ago

Last modified 3 months ago

Can sort order of change history be reversed

Reported by: trac@… Owned by:
Priority: normal Milestone: 0.13
Component: ticket system Version:
Severity: minor Keywords:
Cc:

Description

The sort order of the change history (of tickets) is now such that the latest change is (nearly) at the bottom of the page.

Since I am almost always most interested in the latest change(s), could it be made a configuration option to have the latest change at the top?

Attachments

Change History

Changed 2 years ago by cboos

  • owner changed from jonas to cboos
  • priority changed from normal to low
  • severity changed from normal to minor
  • milestone set to 0.11

It has been decided a while ago to list the history of changes in chronological order, which is easier to read when you see a ticket for the first time and try to follow what happened, especially the sequence of questions/replies.

In order to modify this default, I think that a user setting would be more appropriate than a server side configuration option.

Alternatively, we could have that triangular switch next to the Change History title, for changing the display order in a case by case way.

Finally, note that latest trunk will directly lead you to the latest change, when you click on a ticket event in the Timeline, in a RSS Feed reader, or on the URL in a notification mail, so the location of that latest change in the ticket page is not that important.

Changed 20 months ago by cboos

#5053 closed as duplicate.

Changed 3 months ago by cboos

  • owner cboos deleted
  • priority changed from low to normal
  • milestone changed from 0.11.3 to 0.13

#7565 closed as duplicate.

(as usual for the milestone, if someone provides a patch, feel free to move it to an earlier milestone)

Add/Change #3360 (Can sort order of change history be reversed)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from (none). Next status will be 'new'
The owner will change from (none) to anonymous. Next status will be 'assigned'
 
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