Edgewall Software

Ticket #2463 (new enhancement)

Opened 3 years ago

Last modified 5 weeks ago

Mandatory fields in tickets

Reported by: johan.regnell@… Owned by: jonas
Priority: normal Milestone: 0.13
Component: ticket system Version: 0.9.2
Severity: normal Keywords:
Cc: kantrn@…

Description

It would be great with ability to set some ticket fields as mandatory. These fields should be verified before allowing submit when creating a new ticket.

Attachments

Change History

Changed 2 years ago by anonymous

Hi,

is anyone actively working on this?

If so, is there a guess, when this enhancement might be available, without defining a whole new Workflow?

TIA Max

Changed 2 years ago by Noah Kantrowitz (coderanger) <coderanger@…>

  • cc kantrn@… added

This is indeed possible in 0.10. I will see about coding it up later this week.

Changed 21 months ago by cboos

  • milestone set to 1.0

Hey that week is over, where's the patch? :-)

See also the antonym ticket #2464

Changed 10 months ago by osimons

  • milestone changed from 1.0 to 0.12

#6248 closed as duplicate. It requests making standard and custom fields mandatory, or at least marking them visually in a special way (related to #899, #925, #1748).

Rescheduling according to #6248 value recently updated by cboos.

Changed 5 weeks ago by rblank

Closed #5567 as a duplicate.

Add/Change #2463 (Mandatory fields in tickets)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from jonas. Next status will be 'new'
The owner will change from jonas to anonymous. Next status will be 'assigned'
 
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